Terms of Use
Welcome to Destino Darjeeling. By accessing or using our website, you agree to comply with the following Terms of Use. Please read these terms carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing, browsing or using the Destino Darjeeling website, you acknowledge that you have read, understood and agreed to these Terms of Use.
If you do not agree with any part of these terms, please discontinue use of the website.
2. About Destino Darjeeling
Destino Darjeeling is a brand founded by Mr. Anirban Biswas, offering Himalayan and traditionally inspired products, including Himalayan A2 Cow Ghee (Bilona) and Himalayan A2 Yak Ghee (Bilona).
Registered Office:
Kurseong Circuit House, Mandir Busty, Ghayabari I, Gidda Pahar, Darjeeling Kurseong, West Bengal – 734203, India
3. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date. However, product descriptions, images, specifications, packaging and other information may change from time to time.
Product images are provided for illustration and may differ slightly from the actual product due to photography, screen settings or packaging updates.
4. Product Information
Customers should carefully review the product information provided on the website and the information printed on the product packaging before purchasing or using a product.
Information such as ingredients, nutritional information, storage instructions, net quantity, batch information and other labeling details should be checked on the actual product packaging where applicable.
5. User Responsibilities
When using our website, you agree:
- To provide accurate information when placing an order or submitting an enquiry.
- Not to use the website for unlawful purposes.
- Not to attempt to interfere with the operation or security of the website.
- Not to copy or misuse website content without permission.
- Not to submit misleading, fraudulent or harmful information.
- To use the website in accordance with applicable laws and regulations.
6. Orders and Purchases
All orders are subject to product availability and confirmation.
We reserve the right to decline, cancel or limit an order where necessary, including in circumstances involving product availability, incorrect information, suspected fraudulent activity or technical errors.
If an order is cancelled after payment has been received, any eligible refund will be handled according to our applicable refund policy.
7. Pricing
Prices displayed on the website may change without prior notice.
We make reasonable efforts to display correct prices, but technical or human errors may occasionally occur. If an incorrect price is displayed and an order has been placed, we may contact the customer for confirmation or cancel the affected order and process any applicable refund.
8. Intellectual Property
Unless otherwise stated, the content available on the Destino Darjeeling website, including:
- Logos
- Brand names
- Text
- Product descriptions
- Images
- Graphics
- Website design
- Page layouts
is owned by or used with permission by Destino Darjeeling.
No part of the website may be copied, reproduced, modified, published, distributed or commercially used without appropriate authorization.
9. Third-Party Links
Our website may contain links to third-party websites or services for convenience or additional information.
Destino Darjeeling does not control third-party websites and is not responsible for their content, availability, privacy practices or terms of use.
Users should review the applicable policies of third-party websites before using them.
10. Website Availability
We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to:
- Website maintenance
- Technical problems
- Hosting or server issues
- Internet connectivity
- Security incidents
- Circumstances beyond our reasonable control
We do not guarantee that the website will always be available without interruption or errors.
11. Limitation of Liability
To the extent permitted by applicable law, Destino Darjeeling shall not be responsible for losses arising from circumstances beyond our reasonable control, including technical interruptions, courier delays, incorrect information supplied by customers or third-party service failures.
Nothing in these Terms of Use is intended to exclude any liability that cannot legally be excluded under applicable law.
12. Privacy
Information collected through the website may be handled in accordance with our Privacy Policy.
Customers are encouraged to review our Privacy Policy to understand how information may be collected and used.
13. Shipping, Returns and Refunds
Orders placed through our website are also subject to our applicable:
- Shipping & Delivery Policy
- Return Policy
- Refund Policy
- Privacy Policy
Customers should review these policies before completing a purchase.
14. Changes to These Terms
Destino Darjeeling may update these Terms of Use from time to time to reflect changes in our services, website, business practices or applicable requirements.
Updated terms will be published on this website. Continued use of the website after an update may constitute acceptance of the revised terms, subject to applicable law.
15. Governing Law
These Terms of Use shall be interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the website or these terms shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
16. Contact Us
If you have any questions regarding these Terms of Use, please contact us.
Destino Darjeeling
Founder: Mr. Anirban Biswas
Registered Office:
Kurseong Circuit House, Mandir Busty, Ghayabari I, Gidda Pahar, Darjeeling Kurseong, West Bengal – 734203, India
Call / WhatsApp: +91-9064752760
Email: ridgerunner11174@gmail.com
Business Hours:
Monday – Friday
8:00 AM – 5:00 PM
